Tuesday Oct 12, 2021
The Swinging Pendulum- Frontline Innovators - Episode # 16
Jimmy Alyea, Senior Planner and Change Management Specialist at Oxiteno, is a demonstrated leader in both supply chain management and marketing. After working for an oil company where he saw that there were ways to speed up general processes and make them more efficient, he decided to get into change management.
On this episode of Frontline Innovators, Jimmy and Justin discuss how the deskless worker can be better prepared for the changes in technology that they face.
Takeaways
- Communication is the biggest challenge facing the deskless worker. Ever since the iPhone came out and we entered the digital age officially, we started migrating from old fashion in person meetings to phone calls, to text messages, video chatting.
- There are two ways to do any job; the easy way or the hard way. Jimmy got into change management as a way to get a job done in an easier way.
- The frontline workers need to be more empowered. They are the ones who are using the technology on a daily basis, they deserve to have their voices heard on any changes.
- The men and women on the frontline represent 80% of the global workforce.
- There are 5 outcomes for change to be successful: Awareness, Desire, Knowledge, Ability, and Reinforcement (ADKAR Method)
- The change management process is a team process. You either move forward as a team or you move backward as a team.
Quote of the show:
19:39 “Frontline workers are talking to upper management and saying, Hey, we should be doing it this way. And It's interesting to see how they sell their ideas to upper management, which tends to be more effective because they're not forcing it on them.
They're telling them, Hey, we want to be more efficient. This is a better idea. As, I guess you could say as a generation X-er, I'm having to learn. Okay. That is a good idea. How do I do it? And I'm having to go to them to get taught how to work their ideas with their technology. And they have a lot of great ideas.
And if you don't empower them and listen to them and give them that microphone to speak up, then you're going to see companies fail. And the upper managers, the older, more experienced workforce is going to get pushed out.”
Links
- LinkedIn: https://www.linkedin.com/in/jlalyea/
- Company Website: https://oxiteno.com/us/en/
- Twitter: https://twitter.com/jimmymba
- Personal website: http://jimmyalyea.blogspot.com/
Ways to Tune In:
- Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
- Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
- Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
- Stitcher - https://www.stitcher.com/show/frontline-innovators
- Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
- YouTube - https://youtu.be/ApLb3wFTJ5g
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