Finding A Work/Life Balance For The Deskless Worker - Episode #114 - Sean McCarthy
Today's guest is a retired military pilot of 20 years turned change management professional - Sean McCarthy, Director, Change Management Lead at Takeda.
Sean has realized that there are so many parallels between the change that happens in the military world versus the civilian world and thinks there is much more we can do to help the deskless workforce adopt the changes.
Quote: "You can have the best technology in the world. If you can't use it as a community, as a business, let's face it, the military and that team together are using that technology to not just use it as one person, it's the whole community that's using it together to leverage and make everyone better. So, if you've got a frontline worker who's using the best technology but doesn't get how it's connected and everything else, then they're lost. They're not adding any additional value."
Here are a few key takeaways from the episode:
➖ Ask yourself: how can I use these technologies to be more productive, not just to gather more data?
➖ Usage is just getting people to log in, but adoption is actually integrating it into their workflows
➖ User Acceptance Testing is so valuable
➖ Understanding the gap between success and failure